Frequently asked questions

Your courses appear immediately in your dashboard. Use the same email to sign in. We also email a receipt and access reminder.

Yes. Our certificates document learning hours, module topics, and assessment outcomes aligned with NFPA and OSHA references.

Yes. Centralized billing, user provisioning, progress reports, and API export are available. Contact us for deployment support.

We provide a 14-day refund window for courses with under 20% progress. Team plan terms are handled by contract.

Most courses range from 2 to 8 hours. Modules are 10–20 minutes each to fit around shift schedules.

No. Beginner tracks cover fundamentals. Advanced courses list specific prerequisites, such as familiarity with NFPA 70E.

Certificates include a verification code. Employers can cross-check via our support team using the code and your name.

Major cards and invoicing for approved organizations. Team plans can set purchase orders after verification.

Yes. Keyboard-friendly navigation, captions, transcripts, and high-contrast themes are available across modules.